What our families are saying...

"Joan was fantastic, she made us feel comfortable and made the process easy, she's the best. Thanks Joan." 

"As this was the most important person to me, my mom was treated with dignity and respect. I am so grateful for all Maddie did for me and my family at very difficult time, but I am forever grateful for the compassion she showed for my mom. It was a comfort to know that my mom was with someone who cared."

"On behalf of my father and myself we would like to extend our sincere gratitude to all the staff for their  services and in particular, Terra for her professionalism but more importantly her compassion at such a difficult time for our family. She accommodated us with the utmost respect and kindness, we appreciate everything."

"I have always believed Northwood to be the premier funeral home and it has again been confirmed to me."

"I never felt pressure to use services we didn't want. Very professional and caring, thank you."

"Maddie was very compassionate, helpful and friendly. It made the experience of dealing with our loss easier with the flexibility and the understanding of your staff." 

"Joanie's compassion and guidance gave us the courage to feel comfortable with the difficult process of burying our husband, father and friend. I lost my husband tragically and she was able to read my daughters and myself and always encouraged our decisions. I have peace in our decisions with Joan's help." 

"Honestly, it was the initial phone call with Maddie. Her compassion and kind words. Thank you so very much. Everything was amazing."

"Everything was great, professional but not too stuffy, friendly and empathetic. I appreciated no services were pushed on us. Cannot say enough good."

"We are so thankful for Maddie. We are from us U.S., so planning was kind of tricky. She went above and beyond. She made my father-in-law's unexpected death so much easier on us. We are glad were able to view the cremation, so my husband and our boys have that final memory. Thank you for everything."

"Terra was fantastic. Our personal situation involved partnering with another funeral home outside of SSM and arranging transportation services. I appreciated her responsiveness and availability to answer my questions. Things happened quickly and Terra helped provide the information our family needed to make the best decisions for our loved one. She was compassionate and professional and this was greatly appreciated."

"Best funeral home by far. Good location, very modern & the staff is very nice and concerned about the deceased. Thank you very much." 

"An outpour of thanks to the staff at Northwood Funeral Home. Your superb service and professional treatment of our family was second to none. It is a wonder why anyone would want to be serviced by another."

"Thank you for everything you did for our mom and dads funerals. Special thanks to Joanie and Terra for you professionalism, yet true caring. We cried together, but we laughed together too!"

"Thank you for what you have done, you have went above and beyond making the wrong so right for our family. I felt so relieved when you took over the care and keeping of my husband. You are kind compassionate souls and I will never forget how special you made our day. "

"Thank you for the way in which everything was handled the day of the funeral. We realize this is a business  for you, but it is still comforting to know you have our best interest at heart."

"Just a note for your staff to say thank you. Your consideration and kindness went a long way towards making an unbearable day beautiful." 

"You bring a rare and distinct quality to this profession - not easy by any means, but you do it so well." 

"We can't thank you enough for the care, compassion and understanding you have shown us, not to mention your professionalism. You will forever hold a special place in our hearts."

"Thank you for your kindness, patience and sense of humor. Our Dad was presented perfectly and the entire process was handled with such class."


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